The 8 Dimensions Of Leadership

Authors Sugerman, Scullard and Wilhelm in their book with the same title described, “The 8 Dimensions of Leadership.”  The book lays out a model of eight dimensions of leadership behavior. As leaders, we tend to have natural tendencies in one of these dimensions. These natural tendencies are sometimes called our strengths.

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How I Can Help Small Businesses

A few months ago I facilitated a leadership workshop for a local chamber group. Many of the participants were small business owners. The energy was just incredible during the workshop.  There were lots of “AHA!” moments. After the workshop, the sponsor came to speak with me. He has owned several businesses in the area for several years. I was very interested in his feedback about the workshop.

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Where Do Great Ideas Come From?

Great ideas are everywhere.  There are a lot of great ideas out there.  A great idea fills a need.  It makes something easier for the client, customer, or organization.  In order to develop great ideas, we need to not only be open to them, but also encourage them.  Ask your customers for ideas on how to improve your service.  Ask your employees on all levels of the organization for ideas on how to improve operations.

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Identifying and Improving Business Processes

Effective business processes can save you time, money and future hassles. The method I use for identifying and improving business processes is four steps: Investigation, Inquiry, Diagnosis, and Measurement

Investigation involves surveying everyone from your staff and management to your partners and customers. The goal is to not only discover the unwanted symptoms but to look deeper and find the underlying causes.