Our Favorite 2017 Blogs

Best consulting blogs for your retail businessThe start of 2018 got us thinking about the purpose behind AHA! Business Consulting – to help retail service businesses succeed. Business owners understand more than anyone the challenges to achieving and sustaining growth. That is the reason our why is built around giving business owners the support they need to take control of your service business – rather than their business controlling them.

More Is Better, Right? Why Getting Applications Isn’t the Problem – Evaluating Them Is.

How to evaluate job applications and resumesTruly interested candidates will take the time to demonstrate why you should take the time to interview them.

Your business has caught the winds of success, and you’re unfurling your sails to gain speed and foster growth. That means hiring more people for your team – which means you’ll soon be looking at a lot of resumes.

Should Frontline Employees Receive Sales Training?

Sales Training for Frontline EmployeesWhy cashiers, customer service reps, and guest services should know how to sell.

Frontline personnel in a store or restaurant – guest services, customer service and cashiers – are among the most important people in any business. They can mean the difference between a business succeeding or failing. Their level of service, professionalism, and efficiency are key factors of customers having a good experience or if they leave thinking, “I’ll never go back there again.”

Workplace Assessments Should Have a Place in Your Workplace

Why you should do employee assessments for all employeesFrom prospective employees to sales and management, workplace assessments can enhance engagement and productivity.

In an ideal workplace, your employees are happy, engaged, and challenged. They’re well-managed, well-trained, in the right job now, and are being groomed for future responsibilities. Whether through teamwork or individual contributions, your employees give their best to the company. Productivity is high and turnover is almost non-existent. Sounds great doesn’t it? Does this describe your workplace, or do you suspect you could do better?