Why Your Business Should Use an Employee Onboarding Checklist

FAQs on why you need and how to use an employee onboarding checklist. Finding the right new hire is only half the battle. A large part of your new hire becoming a successful, long-term employee is a result of how their onboarding process goes. Taking the time to ensure your new hires are properly on-boarded…

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Don’t Keep Your Candidates Guessing : Why Communication is the Key to Keeping Candidates Interested

The hiring process has become more complex because of the need to run background checks, pre-hire assessments, and multiple interview rounds. None should be used as an excuse to drop off the radar once you have engaged a job candidate. It’s already difficult to find good job candidates.  As a hiring manager, you don’t want…

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You don’t have to do it all: The Power of Delegation

We all want to succeed, and it’s usually why we take on more projects than we can handle alone. There really is only one way to get them all done—and that’s to look to your team for help. If you want something done right, you’ve got to do it yourself. Does that statement resonate with…

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5 Tips for Understanding Your Customer’s Behavior

Learn how to read your customers for greater sales success Completely understanding your customers is the key to an organization’s success. Who are they? What are their hobbies? What do they spend their time doing? What motivates them to buy? It’s not just about knowing their demographics, but anticipating their needs in order to continue…

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Empowering Employees to Find Their Own Answers

Strategies for empowering employees to be resourceful and less reliant on upper management We all have those few employees who always have a question to ask. These questions can typically be divided into two parts: questions that could be researched elsewhere (like online or in company materials) or questions that have already been asked previously.…

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Building Relationships to Deliver a Positive Customer Experience

6 ways to build a better connection with your customers Happy customers become repeat customers. One of the biggest challenges in sales is forging relationships with customers that build loyalty and retention. The relationship starts with the first contact, whether in person, via email, social media or on the phone. After that, it’s imperative to…

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